Legal
Khaleeja policies.
Plain-language policies for buyers, makers, and partners — written for the GCC.
Terms of Service →
The agreement between you and Khaleeja when you use the marketplace.
Privacy Policy →
What we collect, why, how we use it, and the rights you have.
Cookie Policy →
Cookies and similar technologies — what we use and why.
Shipping & Delivery →
Where we ship, how long it takes, costs, COD, and tracking.
Returns & Refunds →
14-day return window, free returns within UAE, refund timelines.
Seller Agreement →
Fees, payouts, fulfilment standards, verification — the maker contract.
Acceptable Use →
What you may and may not do on Khaleeja.
IP & Counterfeit →
How we protect intellectual property and handle takedowns.
Dispute Resolution →
How disputes between buyers and makers are resolved.
AML & KYC →
Anti-money-laundering, sanctions screening, beneficial-owner disclosure.
Questions about a policy or need a copy of a signed document? Email legal@khaleeja.com. For everyday account or order help, see the Help Center.